Making Remote Supervision Work for Your Workforce: Managers With an Increasingly Community-Based Staff Need New Skill Set

OPEN MINDS The Behavioral Health & Social Service Industry Analyst Managing in the 21st Century The growing emphasis on community-based service for consumers is a response to both the consumer preference for treatment options that allow them to live at home, as well as the payer desire for cost-effective alternatives to traditional residential services. Provider organizations in behavioral health and social services face a number of challenges as they develop and implement these services, but an often overlooked—and critical—component for the success of community-based programs is community-based program managers’ skill level with “remote supervision . . .