At our first OPEN MINDS technology institute, almost two decades ago, our keynote speaker from Rand Corporation spoke to the new electronic health recordkeeping system (EHR) mandates. His take was that the EHRs would benefit payers and health plans by gathering clinical data and automating payment processes, but the financial benefit to provider organizations would be insignificant.

Nearly a third of specialty provider organization executives don’t have an electronic health record (EHR) system that is fit to achieve their strategic objectives in the next five years. If that sounds bad, it gets even worse—34% of provider organizations haven’t fully implemented their EHR, with many reporting that their EHR are failing to meet…

Executives who are implementing an electronic health record (EHR) system have plenty of things to consider—functionality needs, budget restrictions, launch timing, and staff training all immediately come to mind. But fundamental to all of that is how to select a “best fit” technology partner that can deliver on those needs and ease the transition to…

Revenue cycle management (RCM)—the process of scheduling consumers, generating billing claims, billing insurance payers (or consumers), and receiving the appropriate revenue—is one of the most critical elements of keeping a health care provider financially healthy and sustainable. Unfortunately, many provider organizations have collection rates as low as 80%, which leaves $200,000 of bad debt on…